Ubisoft can close the account and delete your games after 6 months of inactivity: this is the case of a player

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At the beginning of the month, we told you about a player's anecdote who had been expelled from Fora Horizon 5 for 8,000 years to joke with a dictator. This remained as an anecdotal error and quite comic, but today's case does not have a pinch of grace. An Ubisoft Connect user has lost the account from him after 6 months of inactivity, which has produced the elimination of all the games of him on the platform.

The player had taken a respite from video games selling the PC Tor, the name of this Norwegian player, has shared the story of him in World so much to complain about Ubisoft's policies and warn Other users. Tor had been a regular player of titles such as Rainbow Six Siege or the deliveries of Assassin's Creed, but decided to take a respite from the video games by selling his computer. In summer of 2021, he wanted to return to this entertainment to be found that Ubisoft had suspended his account for the long period of inactivity.

After knowing this, Tor found an email sent by Ubisoft ( that fell in the spam folder ) in which he warned the closing of his account if he did not connect in the next 30 days. And now that deactivation has been complete, Ubisoft has communicated to the player that could not recover it by any means. Needless to say, the rest of the platforms in which Tor was registered have not carried out any change.

Ubisoft imposes these policies to meet data protection regulations Unfortunately, this situation is contemplated in the Terms and Terms of Use of Ubisoft, where it is read that an account can be closed Previous notification, when your It has remained active for a period greater than six months. After knowing the case of Tor, Ubisoft has come to defend itself and is shielded in the requirements of the General Regulation of Data Protection : We have implemented the process of elimination of accounts in compliance with the requirements of the RGP (Article 5.1. E On the obligation to limit the data conservation period). Our policies are aligned with legal requirements and industry standards. This measure also acts as protection for our players against fraud.

Despite this, Ubisoft has reconsidered the decision made with TOR due to breaches in its requirements for the closing of an account. Finally, the service has been returned to the affected player, although this situation also serves as a reminder that it will touch connect to Ubisoft Connect on a regular basis for Avoid the company to eliminate our games. In more comedical points, this kind of policies have given us somewhat funny errors such as the Bands of Players of Super Smash Bros. for 3ds for 135 years or a curious pique between a Valve worker and a companion of Data 2.